Privacy Policy

1. Information We Collect

We may collect personal and non-personal information in the following ways:

Personal Information You Provide

• Full name
• Email address
• Phone number
• Vehicle details (make, model, year, tire size)
• Service inquiries, quote requests, or appointment details
• Any information submitted through contact or booking forms

Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Referral source and general location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Respond to service inquiries and quote requests
• Schedule appointments and provide automotive services
• Communicate regarding tire availability, repairs, or maintenance
• Improve our website, services, and customer experience
• Send service reminders, promotions, or updates (if you opt in)
• Maintain website security and prevent fraud
• Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyze traffic and usage patterns
• Improve performance and user experience

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

4. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

• With trusted service providers who help operate our website or business (e.g., hosting, analytics, email services)
• When required by law, regulation, or legal process
• To protect the safety, rights, or property of our business, customers, or others

All third parties are required to keep your information confidential and secure.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect data, no online transmission or storage system can be guaranteed to be 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Coast To Coast Tires & Auto Care

Phone: 574-575-1939

Email: info@coasttocoasttires.com

Address: 1527 S Michigan St, South Bend, IN 46613